Fahr2Go
Terms & Privacy Policy

General Terms and Conditions (GTC)

1. Scope

These General Terms and Conditions (GTC) apply to the use of the commuter app ("App") by consumers within the meaning of § 13 BGB (German Civil Code). By installing and using the App, the user accepts these GTC.

2. Service Description

  • The App provides digital services for organizing, informing, or supporting commuting.
  • There is no claim to the constant availability, timeliness, or completeness of the content and functions.
  • The provider reserves the right to discontinue, change, or temporarily make the App unavailable, in whole or in part.

3. Gratuity / Remuneration

Unless otherwise stated, the use of the App is free of charge. Should the provider offer paid services in the future, these will be separately marked and require the user's express consent.

4. Disclaimer of Liability

  • The provider is only liable for damages based on intent or gross negligence.
  • Liability for damages, lost profits, data loss, or other consequential damages is excluded.
  • The provider does not guarantee that the App will be available at all times without disruption or interruption.

5. Discontinuation of the App

  • The user has no right to the permanent provision of the App or specific functions.
  • The provider can discontinue the App at any time, even without notice.
  • The discontinuation of the App does not give rise to any claims (e.g., for damages, reimbursement, or other services) against the provider.

6. Rights of Use

  • The user is granted a simple, non-transferable, revocable right to use the App exclusively for private purposes.
  • Any abusive or improper use is prohibited.

7. Data Protection

The collection and processing of personal data are carried out exclusively in accordance with the separate privacy policy.

8. Final Provisions

  • Should individual provisions of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
  • The law of the Republic of Austria applies, excluding the UN Convention on Contracts for the International Sale of Goods.
  • The place of jurisdiction is – to the extent legally permissible – the provider's registered office.

Privacy Policy

1. Controller

Responsible for the processing of personal data within the meaning of the General Data Protection Regulation (GDPR) is:
creonect GmbH
Dietachstraße 13
4493 Wolfern
Austria

2. Contact

For questions about data protection or to exercise your rights, you can contact us at any time: office@creonect.com

3. Collection and Storage of Personal Data

When using the App, the following types of data are collected and processed:

  • Technical data (e.g., device information, IP address, operating system, access time)
  • Usage data (e.g., App functions that are used)
  • Registration data (e.g., name, email address, if a user account is required)
  • Location data (only if the user expressly consents to location sharing)

Some of the data is stored in our internal database to provide the functionality of the App and to improve the service.

4. Purposes and Legal Bases of Processing

The processing is carried out for the following purposes:

  • Provision and operation of the App (Art. 6 Para. 1 lit. b GDPR)
  • Improvement of user-friendliness, analysis, and statistical evaluation (Art. 6 Para. 1 lit. f GDPR)
  • Advertising and financing via Google Ads (Art. 6 Para. 1 lit. a GDPR – Consent)

5. Google Analytics

We use Google Analytics, a web analytics service from Google Ireland Limited. Google Analytics uses cookies and similar technologies to collect and evaluate information about the use of the App. The data may be transferred to the USA and processed there. We have activated IP anonymization, so IP addresses are shortened before being stored. The legal basis is your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this at any time with future effect.

6. Google Ads (Advertising)

Our App uses Google Ads to display personalized advertising. Cookies or similar technologies may be used to evaluate user interests. Processing only occurs if you have consented to tracking in the consent banner. Legal basis: Consent according to Art. 6 Para. 1 lit. a GDPR.

7. Storage in the Database

Personal data (e.g., registration information, commuter routes, or settings) is stored in our secure database. We take appropriate technical and organizational measures to protect your data from loss, misuse, or unauthorized access.

8. Data Transfer

Personal data is only passed on to third parties if:

  • this is necessary for the provision of the App,
  • we are legally obliged to do so, or
  • you have expressly consented beforehand.

9. Storage Duration

We store personal data only as long as it is necessary for the stated purposes or as we are legally required to do so. Afterward, the data is deleted or anonymized.

10. Your Rights

According to the GDPR, you have the following rights in particular:

  • Right to information (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR)

11. Revocation of Consent

You can revoke given consents (e.g., for Google Ads or Google Analytics) at any time via the App settings or by contacting us.

12. Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time with future effect. The current version is available via the App.